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Terms and Conditions

We're here to make your experience simple, clear and meaningful.

Last Updated: August 14, 2026

Welcome to PickedByK. These Terms and Conditions govern your access to and use of the PickedByK website and your purchase of products from our online store.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. About PickedByK

PickedByK is an online store offering products inspired by Indian traditions, spirituality, celebrations, and handcrafted artistry.

Our collections may include:

  • Festive and home décor

  • Pooja kits and pooja essentials

  • Incense and dhoop

  • Spiritual gifts

  • Spiritual books

  • Spiritual herbs

  • Handcrafted products

  • Dhanya/Grains

  • Diwali and festive collections

  • Traditional and devotional gifting products

In these Terms, "PickedByK", "we", "us", or "our" refers to the operator of the PickedByK online store.

Contact Email: support@pickedbyk.com
WhatsApp: 8123190339 (WhatsApp Only)

2. Use of Our Website

You may use the PickedByK website for lawful purposes only.

You agree not to:

  • Use the website for fraudulent or unlawful purposes

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with website security or functionality

  • Copy, reproduce, or distribute website content without permission

  • Use automated systems to scrape or collect website information without authorization

  • Submit false, misleading, or fraudulent information

  • Impersonate another person or business

  • Introduce viruses, malware, or other harmful code

  • Use our website in a way that could damage or disrupt our services

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

3. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing products on behalf of another person or organization, you confirm that you have the authority to do so.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, dimensions, specifications, and other information displayed on our website are accurate.

However:

  • Product colors may vary depending on your device or screen settings.

  • Handmade products may have natural variations in color, texture, size, or finish.

  • Product images may contain decorative elements that are not included with the product.

  • Packaging may vary from the images shown on the website.

  • Product specifications may occasionally change.

  • Availability may change without prior notice.

Small variations in handcrafted or traditionally made products are not necessarily considered defects.

We reserve the right to correct errors or inaccuracies in product information at any time.

5. Product Availability

Products displayed on our website are subject to availability.

A product being displayed on the website does not guarantee that it will remain available.

We may:

  • Limit quantities available for purchase

  • Discontinue products

  • Change product specifications

  • Remove products from the website

  • Correct inventory errors

If a product becomes unavailable after you place an order, we may contact you and offer an appropriate alternative, refund, or cancellation where applicable.

6. Prices

All product prices displayed on the website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time you complete your purchase, subject to correction of obvious pricing errors.

Depending on your location, additional charges may apply, including:

  • Taxes

  • Customs duties

  • Import fees

  • Shipping charges

  • Other applicable government or delivery charges

For international orders, customs duties, import taxes, or other destination-country charges may be payable by the customer unless specifically stated otherwise.

7. Orders

When you place an order through PickedByK, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation or acknowledgment. This does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Product unavailability

  • Pricing or listing errors

  • Payment problems

  • Suspected fraud

  • Incorrect customer information

  • Shipping restrictions

  • Unusually large or suspicious orders

  • Violation of these Terms

If we cancel an order after payment has been received, we will arrange an applicable refund.

8. Order Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has entered processing, packing, or shipping, cancellation may no longer be possible.

If cancellation is permitted, any applicable refund will be processed according to our Return and Refund Policy.

9. Payments

Payments are processed through the payment methods available during checkout.

You agree to provide accurate and complete billing and payment information.

We may use third-party payment processors to securely process transactions. Payment providers may have their own terms and privacy policies.

PickedByK does not intentionally store complete payment card details on its own systems where payment processing is handled by third-party payment providers.

10. Shipping and Delivery

We offer shipping according to the destinations and delivery options available at checkout.

Delivery times are estimates and may vary due to:

  • Shipping destination

  • Courier delays

  • Weather

  • Holidays and festivals

  • Customs processing

  • Incorrect or incomplete addresses

  • Operational disruptions

  • Other circumstances outside our reasonable control

For international shipments, customs clearance and local regulations may affect delivery times.

Customers are responsible for providing a complete and accurate delivery address and contact information.

PickedByK is not responsible for delays caused by incorrect address information provided by the customer.

For more information, please refer to our Shipping and Delivery Policy.

11. International Orders

PickedByK may accept orders from customers in different countries.

International customers acknowledge that their orders may be subject to:

  • Import duties

  • Customs fees

  • Local taxes

  • Import restrictions

  • Customs inspections

  • Destination-country regulations

Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.

Customers are responsible for ensuring that the products they order are permitted to enter their country.

12. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our applicable Return and Refund Policy.

Certain products may not be eligible for return due to their nature, hygiene considerations, perishability, customization, or other applicable restrictions.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us as soon as reasonably possible with your order details and any requested photographs or supporting information.

We reserve the right to inspect and verify return or refund requests before approving them.

13. Damaged or Incorrect Products

If your order arrives damaged, defective, or contains an incorrect product, please contact us at:

support@pickedbyk.com

Please provide:

  • Order number

  • Name used for the order

  • Description of the issue

  • Photographs or videos of the product and packaging where requested

We will review the issue and determine the appropriate resolution in accordance with our applicable policies.

14. Handmade and Natural Product Variations

Many PickedByK products may be handmade, handcrafted, natural, or inspired by traditional Indian artistry.

As a result, variations may occur in:

  • Color

  • Pattern

  • Shape

  • Texture

  • Size

  • Finish

  • Material appearance

These variations can be part of the character and authenticity of handcrafted products and may not constitute defects.

15. Spiritual, Religious, and Traditional Products

PickedByK offers products associated with Indian traditions, spirituality, religious practices, festivals, and cultural celebrations.

Information provided on our website about spiritual, traditional, religious, herbal, or cultural products is intended for general informational purposes.

We do not guarantee that the use of any product will produce a particular spiritual, religious, health, financial, or personal outcome.

Customers are responsible for determining whether a product is appropriate for their intended use.

16. Spiritual Herbs and Related Products

Information relating to herbs or other traditional products is provided for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

Products should be used according to the applicable product instructions and legal requirements.

If you have questions about whether a product is appropriate for a particular health condition, pregnancy, medication, allergy, or other medical circumstance, consult a qualified healthcare professional before use.

17. Account Registration

Certain features of the website may require you to create a customer account.

You agree to provide accurate and current information when creating an account.

You are responsible for:

  • Maintaining the confidentiality of your login information

  • Keeping your account information accurate

  • All activities carried out through your account

  • Informing us if you suspect unauthorized account access

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

18. Intellectual Property

All content on the PickedByK website, including where applicable:

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Photographs

  • Graphics

  • Videos

  • Illustrations

  • Website design

  • Layout

  • Icons

  • Original artwork

  • Other website materials

may be owned by or licensed to PickedByK and may be protected by intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

19. User Reviews and Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to PickedByK, you confirm that:

  • The content is truthful to the best of your knowledge.

  • You have the necessary rights to submit the content.

  • The content does not violate another person's rights.

  • The content does not contain unlawful, abusive, threatening, or defamatory material.

  • The content does not contain malicious software or harmful code.

By submitting content, you grant PickedByK permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.

We reserve the right to remove or decline submitted content at our discretion.

20. Promotions and Discounts

From time to time, PickedByK may offer discounts, promotional codes, special offers, giveaways, or festive promotions.

Promotions may be subject to additional terms, including:

  • Expiration dates

  • Product exclusions

  • Minimum purchase requirements

  • Quantity restrictions

  • One-time-use limitations

  • Customer eligibility requirements

Promotions cannot be combined unless explicitly stated otherwise.

We reserve the right to modify or discontinue a promotion where permitted by law.

21. Newsletter and Marketing

If you subscribe to our newsletter or provide consent to receive promotional communications, you may receive information about:

  • New products

  • Festive collections

  • Offers and discounts

  • Diwali collections

  • Spiritual products

  • Store announcements

  • Other PickedByK updates

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us at support@pickedbyk.com.

22. Third-Party Services and Links

Our website may use or link to third-party services, websites, marketplaces, payment providers, shipping providers, analytics services, social media platforms, or other external services.

Third-party services operate under their own terms and policies.

PickedByK is not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

23. Website Availability

We aim to keep the PickedByK website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Free from viruses or other harmful components

  • Compatible with every device or browser

  • Completely accurate or up to date

The website may occasionally be unavailable because of maintenance, updates, technical issues, or circumstances beyond our reasonable control.

24. Limitation of Liability

To the maximum extent permitted by applicable law, PickedByK will not be responsible for losses arising from circumstances beyond our reasonable control.

This may include:

  • Internet or telecommunications failures

  • Courier or shipping delays

  • Customs delays

  • Natural disasters

  • Government actions

  • Strikes or labor disruptions

  • Technical failures

  • Third-party service interruptions

  • Events outside our reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold PickedByK and its representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

  • Your violation of another person's rights

  • Information or content you submit to the website

26. Force Majeure

PickedByK will not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, fire, flood, severe weather, epidemic or pandemic events, war, civil unrest, government restrictions, strikes, transportation disruptions, internet outages, or failures of third-party service providers.

27. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

28. Changes to These Terms

We may update these Terms and Conditions from time to time.

Changes may be made to reflect:

  • Changes to our services

  • New products or features

  • Changes in business practices

  • Changes in technology

  • Legal or regulatory requirements

When we update these Terms, we will revise the "Last Updated" date at the top of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

29. Governing Law

These Terms and your use of the PickedByK website will be governed by the applicable laws of the jurisdiction in which PickedByK's business is legally registered, without prejudice to any mandatory consumer protection rights that may apply to you.

Any disputes will be handled by the courts or dispute-resolution mechanisms having appropriate jurisdiction under applicable law.

Business Registration/Jurisdiction:
[Insert applicable state/country and legal jurisdiction]

30. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

31. Entire Agreement

These Terms, together with our Privacy Policy, Shipping and Delivery Policy, Return and Refund Policy, and any other policies specifically referenced on our website, constitute the terms governing your use of PickedByK and your purchases from our store.

32. Contact Us

If you have questions about these Terms and Conditions, your order, or any of our policies, please contact us.

PickedByK

Email: support@pickedbyk.com
WhatsApp: 8123190339 (WhatsApp Only)

Business Address:
[Enter your complete business/registered address here]

We will be happy to assist you with questions regarding our products, orders, shipping, returns, or website policies.

Thank You for Shopping with PickedByK

We appreciate your trust in PickedByK and are committed to providing a reliable shopping experience for products that celebrate Indian traditions, spirituality, craftsmanship, and meaningful moments.

PickedByK — Celebrate traditions. Honour emotions. Stay connected to your roots.